Pandemic Updates – June 2020

Well still dealing with the pandemic, and hanging around the house.

Not much has changed for me, still working form home, and having virtual meetings. At least many people I work with have decided to stop using their web cams for every meeting. Well, except the people in my company, they seem to still want you to see them all the time.

Going to the grocery store wearing a mask, and following the directional signage like I was asked to do. Surprising to see how many people cannot follow simple instructions, or are just being asses. It is not that it is that hard to follow simple things, as going one way on isles, and trying to stay a certain distance from people.

Now we are having protests, riots and looting in a lot of cities, due to a police officer(s) that killed a black/African American gentleman named George Floyd. It is interesting the way this has taken off and the amount of people that are involved in some of the protests, and discussions surrounding the police and brutality against people. However, I think some are just trying to get a few minutes of attention and are not entirely involved with the intent of the protests. There also seem to be some that are using it for other purposes, and to try to cause havoc, those are the ones who are looting stores and damaging property. It is bad when I hear more on the riots and looting in the news, and less about the actual protests and information on the case against the police officer(s).

Now there seems to be more cases of RONA happening lately, most seem to be from the memorial day holiday weekend and people wanting to get out of the house for some fun and enjoyment. Now we might see a larger increase from the protests, and I hope we don’t go backwards on the stay at home orders. Things were just starting to open back up and people were starting to be allowed to get haircuts, eat at an actual restaurant, and get out to the parks and other places.

The Stock markets cannot decide what it wants to do and the US feds are not helping much. People are demanding a second stimulus check, some people don’t want to go back to work as they are making more on unemployment then what they were getting paid. Stocks rose when they announced that unemployment was lower then expected for May. Then it started crashing again after a non-informative a briefing from the US Feds.

All I can say is stay safe, stay healthy, and look out for yourself and family. Do what feels right for you and your family, if you can stay home, then do that. If you have to go to an office to work, stay away from the crazies who think nothing is going on, and it is all a hoax.

Allianz Trip/Ticket Insurance – Is it a scam – Yes it is!

Well, had a trip that I had to cancel due to COVID-19. Was planning to go on vacation and on our way back stop in Charlotte to watch a NBA Game with the Horents and La Lakers. The tickets were fairly pricey ($789 for 3 tickets) so I decided to get the Ticket Insurance from Allianz for $53. Thinking that if something happened on our trip and we had to miss the game we would be alright.

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Charlotte Hornets

Well I purchased the tickets in December 2019, way before anyone had really heard of the corona-virus issues. Then in early March the NBA decided to postpone the season after several players tested positive to the virus.

Then our vacation was canceled due to other places we were to visit had decided to close as well. So we had no reason to go anywhere for vacation as we could not due anything we had planned. I canceled all the hotels (5 places) I had booked for the trip, with no issues and since I used point to book they were just put back for later use. Hilton, Marriott and Hyatt did not even ask why I was canceling and just said we look forward to you staying at a later date.

Live Nation Sucks
Live Nation Owns Ticketmaster

Tried to call Ticketmaster to check on the tickets, their phones were dialing busy for many days. I decided to wait until closer to the game date to check on a refund. Finally got to someone who basically told me sorry, no refund on postponed events. Also Ticketmaster tried to update their policy to address the pandemic, which was caught and they were called out in the news for shady business practices.

Allianz (Will screw you over in a heart beat)

With TicketMaster looking to screw everyone out of money, It came to me that I had purchased the ticket insurance on the website along with the tickets. Looked up my policy on the Allianz website to see what I needed to do, of course they had a banner mentioning they were busy and stuff about the COVID-19 pandemic. I looked to see that for a postponed event I was covered and could get a refund. However, in their policy they also mention an epidemic and that noting was covered due to that. Well I figured I would give it a try, since I was driving and not flying. Read some twitter posts were they specifically said Allianz was denying anything where the Government canceled travel. Submitted all the information they asked for, and waited the 7-10 business days. on the 10th day, and since I had not heard anything I decided to check on the status. Noticed that it had a simple statement saying they had declined my request. Not stating any specifics to why, but did mention they would send a letter or email me on the reason why.

Decided to send them another request to tell me why they had decided to decline my refund request for a postponed event. Will wait to see if I actually get a real reason, or if they just lump it in to the epidemic clause in the policy, so they can keep my money and not have to pay out anything.

AmEx Premier Rewards Gold (PRG) Card Review (2018.6 Update ...
American Express

I did decided to call American Express to see if the purchase protection would help me, as it was still withing the 120 day window. But, after speaking to the nice gentleman on the line, their policy specifically identifies that any tickets of any kind are not covered. He basically said it covers physical items and not events, unless you purchase their trip insurance. it was a long shot but figured I would check, but no such luck.

Lessons learned from this event. Never purchases tickets through Ticketmaster or go to events that only sell thorough Ticketmaster (this will be hard as there is a Monopoly in ticket sales). Never get the Allianz insurance and always look for alternatives that will be way better if I am worried about an issue with the event.

Only thing I can do now is to see if and when the event will be rescheduled, and hope we can attend the event. If possible may try to resell the tickets once the event is schedule.

Pandemic Updates – Staying at home for the greater Good!

So, we are still hanging out at home due to the COVID-19 Pandemic. Things have changed only a little for me during this time, I am still working jsut now at home more often. I was used to traveling to clients sites almost every other week, and now I am doing everything remotely for the most part.

Having meetings via Teams, Webex, and even Zoom has been interesting, especially with all the people who are not used to working remotely. With people demanding everyone use their webcams in meetings we get to see some interesting things, like people’s homes, their family members, and even their pets. This was not a normal thing that would happen several weeks ago on a virtual meeting. Several of the platforms are now allowing for virtual backgrounds, which gives people something to show other than their homes (messy or not).

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Been reading some articles from several people (not sure what makes them an expert on this subject) twitter and news articles who want to tell me how to work from home and how I should act in my virtual meetings. I think that giving people a list of things that work well for you in your remote job is stupid, as not everyone is the same or wants to do the same things as you. I have no problems with listing out things to try, and let the person decided what works best for them, but stop telling people how to work remotely. Also, telling people to not mute their microphones during meetings so they can have better interactions with their team is ridiculous as no one would ever get anything accomplished. All you would probably hear is people breathing, eating, typing and other background noises. Making the meeting useless and take for ever to get to what the meeting was intended to cover. People will figure out the flow, just let them work on it, as every meeting has a different focus and drive based on the purpose. Plus half of the people are chatting with each other in the background about most of the topics being discussed.

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That cozy work environment we all love

Not everyone is geared to do remote work, and many people like to have that little interaction with an actual person in their work day. Some may even take a little more time to find their groove in this process and it will be a trial for several weeks to get it to their grove. Some people need a routine to get through their day, while others will just wing it everyday. Which scenario works for you just keep dealing with it and keep at it. For the people who are like “see now they (their employer) have no reason to not let us work remote going forward”, you may have to keep dreaming, as it is not that easy for every company to make that an easy decision. Be happy you have an option to work remote, not everyone has that as an option.

We have the people who were terminated or furloughed as the business could not continue making payroll. Then there are the people who are currently identified as essential (Medical staff, grocery store staff and food service staff) and then there is everyone else either working remote or sitting idle collecting some paycheck (either a full or partial payment) waiting for things to start moving again.

What is normal?

Will everything go back to normal? Well you need to define what normal is to start that discussion. I do not believe everything will go back to the way it was before the pandemic, I do see some changes that will last for several years if not permanent. People may get to work remote for some time before getting asked to come back into the office. I do not see that everyone will be required to come back all at once, it will be the people who want to or are able to come into the office to work. Some may not want to come back at first but want the comfort of working at the office with their colleagues. Others will stay remote for as long as they are allowed to, some may be told to come back to the office, while others may be allowed to make that a choice to stay a remote worker. Some peoples positions will be eliminated as there will not be a need for them due to less work overall, less money coming in to support the staff, and possibly the business not getting back to pre-pandemic operations.

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Wishing to be heading somewhere nice

Traveling will take a while to get back to any type of normalcy and some airlines may not continue with or may limit some flights to certain cities (less profitable locations). Business travel will change for many, as it will not be justified to fly out to do those meetings onsite. Sales people may not be able to get into meet the people they are trying to sell products to. For many if it can be done remote, then that would be the preferred option, instead of the expense of traveling and the possibility of someone getting sick.

Vacation travel may take a big hit, some will be due to fear of traveling again, and some will be due to financial limitations from layoffs and people having less money. People may just do more driving to nearby areas that are less crowded, and less people flying on crowded planes to large populated areas. Cruising may have some less crowded ships, but not sure if that will be just older people and some families with kids, or if it will be across the board for people. Have read that cruise lines have seen an uptick in people booking trips for 2021, but I think it is people playing the game, and are hoping for a cancellation to get an extra credit fees to book a future trip or are taking the current credits they got for canceled trips to hold their place on the next ship.

Who know what the future will bring, I guess we will find out in the next coming months. One thing I can say is I hope people stop being stupid about this whole situation. Yes it sucks, and maybe could have been handled a lot better by the people in government. But if we all work together we will get through this sooner than later.

New work uniforms if we are not careful

De-Googling my life

I started to remove all most Google products from my day to day life.

Why you may ask, first off they have way to much information about me and my daily routines. Second they have not always been good stewards of personal information they collect.

To start off I removed Google Chrome browser from my devices, and switched over to DuckDuckGo search engine and on occasion will use Microsoft Bing Search engine. This did take sometime to get used to using something other then Google, as their search functions work differently.

I have migrated my email from a Gmail account to a personal hosted email account. This took a lot longer then I originally expected, as some businesses rely solely on email as a primary ID, and their systems do not have the functionality to change this. Some required an email, to get this changed through a manual process, while others just said sorry no can do. The ones who could not change my account I just dropped them and will use something else as they were not really important to me.

I had an Android phone a long time ago (2008), I stopped using it as it was more of a hassle to work with then other phones I had used in the past. I know many people will say Android is the best phone OS and there is no comparison. My issue was there was no standards across the environment, and there were so many malicious apps in the stores then I wanted to deal with.

I actually found out that I had not been using many of Google Services as they came after something else I had been using and it was not any better then what I used.

Primarily I used Gmail, Calendar, Blogger, Domains, Drive, Voice and Maps.

Google Service NOTES / ISSUES WHAT I USE
Gmail Took a while to move accounts over for different services.BlueHost Hosted Service
Google Contacts Have not really relied on this in sometime as my Phone always was current with contactsApple / iPhone
Google Calendar Automatic add of items to calendar is fully working in othersApple / iPhone
Google Search  Have to learn how to do searches againDuckDuckGo
Bing
Google Maps Google MyMaps – Not found a suitable option
OpenStreetMaps – is basic    
Bing Maps
Apple Maps
Still doing a search for alternatives
Google Analytics Stopped using this a while back after one of their changes made it a painNot using anything currently
Google Drive Moved to OneDrive as I get 1TB of storage already with my Office suiteOneDrive for documents and photos
iCloud for other Apple items
Google Photos Moved to OneDrive OneDrive
Google Docs Moved to OneDrive OneDrive
Google Play Music Have been using Spotify for some time   Spotify
Google Play Movies/TV Think I had like one movie I purchased on GoogleMoviesAnywhere Disney+
Amazon Prime
Netflix
Hulu
Google YouTubeDid not save anything to YouTube, only used it for researchingYeah not sure what to use for this one
Google Play Audiobooks/Books Do not really use Audiobooks , but already had a bunch of books in Kindle and NookAmazon Kindle
Nook
Apple Books
Google Play Store (apps) I use Apple productsApple Store
Google Android I use Apple productsApple IOS
Google’s Android Apps I use Apple products Apple Store
Google Chrome Moved to Firefox as it was a resource hog, worse then other browsersFirefox
Google Domains Used it when I was moving away from 1 and 1 hosting as the price was cheap. Blue Host
Google Hangouts Limited use to friends who had Gmail accountsSlack
WhatsApp
Google Allo Did not have any friends using thisWhatsApp
Signal
Telegram
Google Podcasts I use Apple already Apple
Google Newsstand Never liked Newsstand The Old Reader
Google Wallet Only used it a couple of times, due to not as many places taking it PayPal  
Google Voice Unlock #, costs $3 to port out https://www.google.com/voice/unlock Need to port to new carrier Still looking for somewhere to move my number to 
Google Keep Never really liked thisOneNote
NotePad++  
Google TranslateOnly use this occasionallyScannerTranslate App on phone
Will figure this out next time I need it
Google DuoTried to use this, but did not know anyone using itWebEx – For Work
iPhone FaceTime
Google EarthWas cool at first, but never really had that much of a need for it.Not Using Anything as a replacement
Blogger Platform was not that great, moved to it from an older hosted WordPress, then moved it back to another Hosted WordPressHosted WordPress
WazeLoved this service until Google purchased it, after they acquired it I started having a bunch of issues of it not working or just giving error servers unavailable error. So stopped using it about a year ago. Apple Maps
Not The Best Maps

I started using Google Gmail sometime back in early 2005, when I got an invite from a friend. Had moved away from Hotmail after using it for many years.

I am sure some will mention that I am moving away from Google to another company that may not manage my data all that well. Yes, I have Amazon, Microsoft, and Apple as vendors for my data, but I am not utilizing just one company anymore which was one of my concerns. Albeit that many companies rely on Google for their back-end and have Google Analytics so I will still see some tracking of my searching. I do use Firefox on my devices usually in “Private Window” mode to limit some data collection.

Time will tell if I move back to some of the Google applications, as I am still looking for alternatives. The biggest I seem to have an issue with is the “My Maps” which I like to design travel maps for vacations. I have not found an alternative that does anywhere close to what the Google app does. it relies on Drive and Maps to function so I will need to keep my Google account for the short term. I also do not know what to do with my Google Voice number as I have had it since it was Grand Central and have used it for years as an alternate number to some contacts. Plus I still have five other Gmail accounts I used for various things over the years that I need to keep for the short term until I get them cleared out and all access I used them for moved to my primary or an alternate email account under my control.

Moving from WordPress to Blogger Hassles

Have been attempting to move from WordPress to Blogger, and failing miserably at it.

There seems to be no useful tools still available that will parse the WordPress export to a usable file to import to Blogger. At one time there was several tools, and many sites to assist with this. I guess that has gone and many are no longer available or working.

Downloaded several scripts that say they work on converting the data to the correct format, all have failed me. Tried some websites, and they all barf on me that my file is either incorrect format or is too large.

Currently have moved one article over, with many format changes needed, it took me about an hour to get it in a readable format.

Attempting to move articles over one at a time is a time consuming, guess I will only move the important ones over and trash the others.

Splitting my time between 2 bosses

So my move over to the PCI-QSA world has been extremely slow, primarily due to upper management. I have been currently splitting my time between doing penetration testing and QSA work. It has not been an easy process working for two bosses who have different scheduling styles. One gives me my schedule months out, and the other will send me an email days before he expects me to start working on a project. This does not always work well since the one boss does not usually look at my calendar to see if I will be available. So I get scheduled to do a penetration test when I will be onsite at a customers doing PCI work. Usually never works out in my favor, and makes for working long hours, with no compensation for it.
My bosses boss (our COO) said that on Jan 1 2016 I will move over to the PCI group but will still need to assist the penetration testing group with some projects. Not sure that is actually going to happen. The one thing that makes this a pain is they already hired a person to fill me on the team, but another person left in November leaving another shortage. The interesting thing is this same issue I am having with moving groups is the same reason I left the company the first time I worked there.
Only time will tell if I actually get to do my new job or if I am stuck being split between bosses.